Terms and Conditions
Introduction
Welcome to Ayur Health Tourism, a medical and wellness tourism facilitation platform. By accessing and using our website and services, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). We act as a mediator to connect you with a network of hospitals, wellness resorts, and healthcare providers ("Partners") across India.
Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use our website.
2. Our Role as a Mediator
[Your Website Name] operates solely as a platform to facilitate connections between you and our Partners. We provide information on various health tourism packages and services offered by these third-party providers.
- We are not a healthcare provider: We do not provide medical advice, diagnosis, or treatment. Any medical information or recommendations you receive are from the respective Partner, not from us.
- We are not responsible for medical outcomes: We do not guarantee the quality of medical services, the competence of healthcare professionals, or the success of any treatment or procedure. Your relationship regarding medical care is directly with the Partner you choose.
- We are not an agent of the Partners: Our role is limited to connecting you and facilitating communication. We do not represent our Partners, nor are we authorized to make any commitments or guarantees on their behalf.
3. User Responsibilities
By using our services, you agree to the following:
- Accuracy of Information: You are responsible for providing accurate and complete information about your health, medical history, and personal details. Any misrepresentation or omission of crucial information may affect the quality of service you receive from the Partners.
- Independent Verification: You are responsible for conducting your own research and due diligence on the chosen Partner. This includes verifying their credentials, licenses, and accreditations.
- Compliance with Laws: You must comply with all local, state, and national laws related to medical travel, including visa and immigration requirements.
- Financial Responsibility: You are solely responsible for all costs associated with your medical travel, including medical fees, travel, accommodation, and any other expenses. Our services may be subject to a fee, which will be disclosed to you in advance.
4. Partner and Package Information
- Information Provided by Partners: The package details, pricing, and availability listed on our website are provided by our Partners. We make reasonable efforts to ensure the information is up-to-date and accurate but do not guarantee its correctness.
- Changes and Cancellations: Packages and pricing are subject to change by the Partners without prior notice. Any cancellations, refunds, or changes to a booking must be handled directly with the Partner, subject to their individual policies.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of [Your Website Name] or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
6. Limitation of Liability
To the fullest extent permitted by law, [Your Website Name], its directors, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with:
- The use or inability to use our website or services.
- Any medical services, treatments, or advice you receive from our Partners.
- Any errors or inaccuracies in the information provided on our website.
- Any personal injury, death, or other damages that occur during your travel or treatment.
You agree to indemnify and hold harmless Ayur Health Tourism from any claims, damages, or expenses arising from your use of our services or your breach of these Terms.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Trivandrum, Kerala, India.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the "Effective Date" at the top of this document. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at: