Highly motivated and passionate individual with a vibrant personality, who enjoys networking with people from all walks of life. An independent problem-solver with strong analytical skills, and is able to adapt to versatile circumstances with agility. An extremely sociable and personable team player with a pleasant disposition balanced with the ability to lead and coach a strong team.
With 25 years of events management experience, able to creatively ideate, design and execute events ensuring maximum participation and attendee satisfaction. A wellness and fitness enthusiast, who ensures a work life balance and healthy state of personal and organizational well-being.
WORK EXPERIENCE
Customer Relations Management
Event Management
- Develop, design and conduct s lifestyle, wellness and entertainment programs for individuals and groups of all skill levels and age groups.
- Ideate and customize programs, using out of the box thinking and creativity
- Innovative event management to increase participation and interactive learning.
- Successfully negotiate with suppliers, vendors on procurement, administration and sales.
- Planned, managed and executed pre/post programs for both radio and ‘live’ shows.
- Able to prepare and present all programs with high level broadcasting standard.
- Excellent customer relationship skills and have the strong ability to build long term customer loyalty.
- Creatively resolve customer complaints and ensure service recovery
- Consultant at Namasthe Ayurveda and yoga Retreat India last 5 years
EXPERIENCE WITH SPECIAL NEEDS
- Worked closely with the management team, teachers and parents to ensure a safe and ability appropriate programs for all special need students.
- Supported the growth and development of the special needs students through building their self-esteem, physical and mental wellness and independence.
- Developed a sound understanding of the various special physical and emotional needs of the students as well as the parents and provided counselling, mentorship and emotional support.
- Embraced the diversity and challenges inherent in the students and extended unconditional care and support.
- Acquired visual, auditory and tactile teaching and communication techniques to effectively relate to the students and enhance their learning.’
PROFESSIONAL COURSES AND CERTIFICATIONS
- Approved People’s Association (Singapore) Instructor
- Event Management and Facilitation
- First aid and CPR certified
- Approved Instructor for Large Group Outdoor Classes
- Certificate III in Disability (certified by Australian Academy of Management and Science)
- Certification in Strategies in Managing Challenging BehaviourCertification in Going the Extra Mile Service (GEMS)
- Certification in Projecting a Professional Brand ImageMulti-Media Editing and Audio Engineering
- Certified Yoga teacher (Certification by Swami Vivekananda yoga Anusandhana Samsthana)
- Vipassana Meditation CourseReiki Healing Certification (Nepal)
- Himalayan Singing Bowl (Nepal)
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Ayurvedam4you in Association with Namasthe Ayurveda